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Frequently Asked Questions

Where can I purchase tickets?

Click on “Shows” from the menu, then select which show you want to see. Find which showtime fits your schedule. When you click on “Buy Tickets” you’ll go to our ticket vendor’s website to pick your seat then complete payment.

Can I bring my child?

Unless otherwise noted, children under two, including babies in arms, are not allowed in the theatre.

Everyone entering the theatre must have a ticket, regardless of age, and children must be seated with an adult. Any person disrupting a performance or inhibiting the enjoyment of an event for guests may be removed from the theater without refund.

Can I bring a group?

Of course! Groups of 8 or more can get 15% off their tickets and groups over 20 people can get 20% off tickets. Learn more on our groups page.

If you’d like help buying tickets for any number of people, you can complete our contact form or call us at (612) 332-6620.

Where can I find a seating chart?

Yes, below is our seating map. Please note, the table seating in Row A and Row B do have a limited amount of accessible seating and contain armless movable chairs.

Where can I find current safety protocols?

Our highest priority is the health and wellness of all visitors to our venues. Please continue to check here for the most up to date safety protocols.

Do you provide accessibility services?

Yes!

American Sign Language & Audio Description

Brave New Workshop offers two performances per production with American Sign Language(ASL) interpretation and Audio Description(AD). Specific dates and times can be found on each production schedule.

Wheelchair Access/Seating

All in rows A and B are removable.  Please let us know if you would like us to remove a chair before your arrival by calling 612-332-6620 or sending an email to [email protected] We also have an elevator that reaches all floors.

Please reach out via the contact information above with any questions or requests.

Where do I park?

We are within easy walking distance of the Hawthorne Municipal Ramp, the Hennepin @ 10th/FAIR School Ramp, LaSalle Plaza Parking Garage, and LaSalle @ 10th Ramp.

Explore parking options here.

How do I access my tickets?

Once you have completed your online purchase, you will be sent a confirmation email containing your order ID number and purchase summary (date, locations and prices). This emails says NOT YOUR TICKETS in the subject line. Your tickets will be sent in a separate email, titled “your tickets are here!” Click on “View Tickets” in the email, and your scannable QR codes will be viewable in your web browser.

What if I can't view my tickets/don't have a smartphone?

Will call is available for a $2 fee at checkout.

Are concessions available at the show?

Simple snacks and beverages (alcoholic and nonalcoholic) are available for purchase beginning one hour before showtime. Patrons are welcome to enjoy concessions in their seats.

Who do I contact for questions?

If you have any questions about the show, tickets, or donations, please email us at [email protected]